NCAA Summons Domestic Airlines Over Flight Disruptions, Passenger Misconduct
The Federal Government, acting through the Nigeria Civil Aviation Authority (NCAA), has summoned all domestic airlines to an urgent meeting in Abuja following a series of flight disruptions and rising incidents of unruly passenger behaviour.
The Director of Public Affairs and Consumer Protection at NCAA, Mr. Michael Achimugu, confirmed the development in a statement obtained by PulseNets via his official X handle on Tuesday. According to him, the meeting will take place on Wednesday at the NCAA headquarters in Abuja.
Aviation stakeholders told PulseNets that the industry has recently come under intense scrutiny as passengers increasingly vent their frustrations over flight delays, cancellations, and poor handling protocols. These incidents have triggered nationwide concern about standards in the aviation sector.
Achimugu, while speaking on the matter, noted: “The NCAA has invited all domestic airlines to Abuja for a crucial meeting scheduled for tomorrow, Wednesday.”
He further explained that the agenda would cover pressing issues including unruly passenger conduct, the need for stricter passenger-handling protocols, unresolved refund and compensation cases, and broader consumer protection measures.
PulseNets also learnt that the summon came less than 24 hours after Achimugu disclosed that the regulatory body had been directed by the Federal Government to begin a “name and shame” strategy against airlines that engage in persistent flight delays and cancellations.
In a separate post on Monday, Achimugu had warned: “Any airline found guilty of consistent disruptions will face sanctions as mandated by NCAA regulations.”
Also Read: NCAA Bans Flight Mode: Passengers Must Now Switch Off Phones During Flights
A senior aviation source who spoke to PulseNets on Tuesday said the meeting signals a tougher stance by the NCAA to restore confidence in Nigeria’s aviation sector and ensure that airlines adhere strictly to safety, operational, and consumer-protection standards.
With the travel season approaching, observers believe that the agency’s intervention will shape the future of passenger experience in Nigeria’s domestic aviation industry.
